Assistance & Support Available to All Travelers in Morocco

Last updated: September 9, 2023

Following the recent earthquake in Morocco, we are opening up our 24/7 assistance and support services to all US travelers currently there. If you need help, please reach out to us – it does not matter if you have a Faye policy.

All the ways you can get in touch with Faye ASAP:

Phone: +1 833 713 3293 / +1 833 713 FAYE
Email: support@withfaye.com
For those traveling with a Faye policy, you can also reach us via the in-app chat function

How we can help:

Our team is here to make sure you and your travel companions are safe and sound, and to help with next steps to get you home safely. This includes assisting with emergency routes, flight info, local assistance, alternative accommodation, the latest updates and more.

Phone numbers:

US Embassy Rabat (Morocco) Phone: +212 5376-37200
US Embassy Casablanca (Morocco) Phone: +212 5226-42000
US embassy contact information: 05-37-63-72-00 (dialing from Morocco) or +212-537-63-72-00 (dialing from outside Morocco)

Morocco emergency numbers:

Police: 190.
Medical assistance: 150.
Firefighters: 150

Moroccan Red Crescent (Red Cross)

Palais Mokri; Takaddoum; Rabat 10190
(212) (5) 3765 3549 / (212) (5) 3775 8099
crm@menara.ma

Hospitals near Marrakech Morocco

Phone: +212 5243-69595
CENTRE HOSPITALO-UNIVERSITAIRE MOHAMMED VI MARRAKECH
Phone: +212 5243-00700